TRAINING & WEBINARS
Build confidence.
Put your equipment to work.
Tell us what you use and what you want to achieve. We’ll help scope a session around your equipment, experience and team.
Plan your trainingSTART WITH YOUR GOAL
What would you like to learn?
Choose a starting point. We’ll confirm the format, scope and availability with you.
Request training or a webinar
Required fields are marked *.
Before you enquire
Do I need to own the equipment?
Tell us whether you already own a product, are evaluating it or need a demonstration. We’ll discuss a suitable next step.
Can I request a webinar for my team?
Yes. Include the topic, audience size and time zone. We’ll confirm whether a suitable session can be arranged.
What should I prepare?
Share your model, experience and intended task first. Any equipment, software, site or safety prerequisites will be confirmed for the agreed session.
DRT SUPPORT
How can we help?
From your first product question to your next project, connect with the DRT team.
DJI Bambu Lab Anker SOLIX FJDynamics XGRIDS
Tell us what you need.
Share a few details so our team can help. Fields marked * are required.
USEFUL LINKS
A few helpful shortcuts.
BEFORE YOU SEND
Common support questions.
What should I include in a support request?
Choose a request type and share the product model, a description of the issue and any error messages. For an existing order, include your order number and use the email address associated with the purchase. A serial number can help with technical or repair questions, but is optional.
How do I check an order or shipment?
Start with the confirmation and shipping emails for your order. If you need more information, select “Order, shipping & returns” above and include your order number. Our team can help you check the details.
How do I start a repair request?
Select “Technical support & repair” and tell us the model and symptoms. Contact DRT to confirm the next steps and shipping instructions before sending equipment. Any applicable service options, charges or warranty coverage need to be confirmed for your specific product.
Can I get help choosing equipment or planning a project?
Yes. Select “Product advice & quote” and tell us what you are trying to achieve. Include any compatibility needs, quantities and project timing so we can help with product selection and a quote.