Support for Flycart 30

Support for DJI FlyCart 30

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What is the ingress protection rating of DJI FlyCart 30? Can it fly in the rain?

The protection rating is not permanent and may decline due to aging and wear caused by long-term use. The protection rating does not apply to the propulsion system. After a flight in rain, it is recommended to keep it idling on the ground for 1 minute to prevent corrosion or rust to afflict the propulsion system (precipitation of more than 24.9 mm within 24 hours).

How is the flight performance? 

Maximum route speed: 15 m/s. Maximum flight speed in S mode: 20 m/s. Maximum flight altitude: 6000 m.

What is special about the propulsion system? 

Standard carbon fiber blades with optimized motor heat dissipation for more robust performance. The 4-axis 8-propeller configuration supports short-term emergency flight after single power unit failure, providing higher safety.
The propulsion system is equipped with a 4-axis coaxial design. If one motor fails, the other seven motors can still operate properly to enable DJI FlyCart 30 to land safely. During landing, you can maintain essential flight control, including control over the altitude and horizontal movements, and select a safe landing point as needed.

What functions do Active Phased Array Radar and Binocular Vision support?

The Active Phased Array Radar and Binocular Vision can conduct horizontal multidirectional obstacle sensing, and it supports height detection from 0 to 200 m.

Does DJI FlyCart 30 support ADS-B?

Yes. The built-in ADS-B signal receiver can detect the location information of civil planes, helicopters, and other vehicles equipped with ADS-B transmitters within a range of 15 km. The system sends warnings to the operator so that the operator can avoid a crash to ensure both flight and airspace safety.

Can a remote controller be used to control the angle of the FPV camera?

Yes. A remote controller can be used to flexibly adjust the angle of the FPV camera.

Does DJI FlyCart 30 support arm locking detection?

Yes. DJI FlyCart 30 has a built-in arm-locking function. If the arms are not fully unfolded, a warning message will be displayed in DJI Pilot 2, and takeoff will be prohibited.

What payload configurations are supported? 

Cargo mode, Winch mode, and third-party payload systems developed on DJI Payload SDK.

What functions does the winch system support?

The winch system has a descent mode and supports both manual control and automatic control. It has practical functions such as Swing Control and weighing and supports emergency Cut Cable Protection. Please contact after-sales service for repairs after using Cut Cable Protection.

Is it recommended to enable the Swing Control function on windy days?

No.

Battery & Charger

Can DJI FlyCart 30 take off if the two intelligent flight batteries have different levels of power?

If the voltage or capacity difference between two intelligent flight batteries is too large, the app will display, "The voltage difference or capacity difference between the two batteries is too large, making it impossible to take off." The parameters are as follows:

Voltage difference between two batteries: > 10 degrees: delta_V ≤ 2 V; < 10 degrees: delta_V ≤ 1 V

Capacity difference between two batteries: > 10 degrees: delta_soc ≤ 10%; < 10 degrees: delta_soc ≤ 8%

How long does it take to fully charge two intelligent flight batteries?

At normal temperatures, when two AC power cables are connected, it takes about 26.5 minutes to charge a single battery from 0% to 98%; it takes about 36.6 minutes to charge two batteries from 0% to 98%.

Why do intelligent flight batteries get hot when stored for a long time?

When intelligent flight batteries are stored for a long time, in order to ensure storage safety and extend battery life, the batteries will automatically turn on the "self-discharge at storage" function to discharge the battery with higher power to about 60%. Batteries may become slightly hot during discharge, which is normal.

Can intelligent flight batteries be used in low-temperature environments? 

The working temperature of intelligent flight batteries ranges from -20° to 45° C. Using batteries in low-temperature environments will reduce battery life. Please arrange your flight time reasonably. To maximize battery performance, it is recommended to heat the battery temperature above 10° C before a flight.

If the temperature of a battery is below 20° C, the battery will first activate the charging and heating function and then enter the charging process after heating.

After an intelligent flight battery is installed on a drone and the power is turned on, if the battery temperature is low, the battery will automatically turn on the self-heating function to keep the battery temperature at about 10° to 12° C.

What is the battery life of an intelligent flight battery?

An intelligent flight battery has a lifespan of 12 months and 1500 cycles, whichever comes first.

Can intelligent flight batteries be carried on an airplane?

An intelligent flight battery has an energy of 1984.4 Wh, which cannot be carried on board according to airline requirements.

How many intelligent flight batteries can be charged by DJI C8000 intelligent charger at the same time? 

Two intelligent flight batteries can be charged at the same time, with a maximum charging power of 2 x 3600 watts for dual batteries and a maximum charging power of 5700 watts for a single battery.

What kind of generator can be used with a DJI C8000 intelligent charger?

To connect to a third-party generator for fast charging, select a generator with a 220 V single-phase output and a nominal power of 8 kW or above.

Is DJI D12000iE generator supported?

It is not supported currently.

Remote Controller & Video Transmission

How to charge a remote controller?

It is recommended to use a standard charger. A third-party charger must support the USB Power Delivery Specification and have a power of no less than 40 watts.

Does a DJI FlyCart 30 remote controller support 4G network interface cards? 

It supports DJI's customized 4G IoT card and user-purchased Nano-SIM cards.

Does it support 4G enhanced transmission?

Yes. The links of 4G enhanced transmission and DJI O3 transmission are converged, and the two can be switched seamlessly.

Are other DJI drones supported? 

Other DJI drones are not supported currently.

Is Dual Operator mode supported?

Yes.

Cloud Platform

What drones are supported? 

Drones supported: Currently, the DJI FlyCart 30 flight platform is supported.

How many simultaneous live streams are supported?

There is no limit to the number of live streams. The actual usage is limited by the downlink bandwidth of the playback network.

What screen is displayed on the livestreaming platform?

Currently, the image from the gimbal camera of the drone is displayed.

Is there any sound when livestreaming? 

No.

Can livestreaming images be saved and downloaded?

The livestreaming recording function is not supported.

How long is the latency for live video streaming?

Latency depends on network conditions. If the network is in good condition, the latency is generally within one second.

Is livestreaming over GB28181 supported?

It is not supported currently. If you need to use the GB28181 protocol for livestreaming, you can push the stream directly through Pilot.

Where is the cloud server for DJI DeliveryHub deployed?

DJI DeliveryHub uploads, stores, and manages data on cloud servers operated by Amazon Web Services, which are compliant with ISO/IEC 27001 security certifications.

How to ensure users' data security?

1. Access links are protected by multiple layers of protection measures, including but not limited to WAF and one key for one device, to protect servers from attacks and prevent important information from being leaked.

2. Service hosting security: DJI DeliveryHub uses Amazon Web Services as a computing and storage service provider, which has passed ISO/IEC 27001 security certifications.

Which protocols are used for data transmission?

The HTTP, MQTT, and WebSocket protocols are supported. Each link is encrypted with TLS to ensure data security.

Will drone logs be recorded or synchronized? Is the function of viewing log records supported?

These are not supported currently.

Is a DJI DeliveryHub account different from a DJI account? 

DJI DeliveryHub uses a unified DJI account. Therefore, there is no need to create or activate an additional account.

What operating systems are supported? Are there any requirements for browsers?

Web pages support Windows, Mac, Android, iOS, and other operating systems. It is recommended to use Chrome, Safari, Edge, and Firefox as the browsers.

Can I control drone movements or adjust the gimbal angle?

This is not supported currently.

Does DJI DeliveryHub support creating scheduled tasks?

No. Only immediate tasks are supported currently.

Does DJI DeliveryHub support 3D model import?

No.

Does DJI DeliveryHub support private deployment?

DJI DeliveryHub is a public cloud platform and does not support private deployment.

What route recording does DJI DeliveryHub support?

It supports the waypoint routes recorded by DJI FlyCart 30 and Matrice M30/M30T.

Miscellaneous

Introduction to DJI FlyCart 30 versions and usage areas

The DJI FlyCart 30 series has two versions: the Chinese Edition and Universal Edition. The Chinese Edition can only be used in the Chinese mainland, and the Universal Edition can be used in regions outside the Chinese mainland. Please consult your local after-sales center or agent for information on the regions where this product can be used.