If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
We offer reliable shipping across the United States. Orders over $599 qualify for free standard shipping.
Shipping options and estimated delivery times are shown at checkout and may vary by product and destination.
Products containing lithium-ion batteries may be subject to special shipping and carrier requirements.
For large equipment or enterprise orders, please contact our sales team for shipping assistance.
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Customer Support
Need help choosing the right product, checking an order, or troubleshooting a product?
Our team can assist with product selection, order status, shipping, warranty, technical support, and general product questions.
Sales & Product Inquiries
Phone: +1 (888) 356-6818
Email: sales@droneroboticstec.comTechnical Support
+1 (888) 356-6818 Ext. 804 — Christopher
+1 (888) 356-6818 Ext. 806 — LucasWorking Hours
Mon–Fri: 9:00 AM–5:00 PM PST -
Contact Us
Have a question before placing an order?
Contact our sales team for product recommendations, availability, pricing, enterprise solutions, and bulk orders.
Sales Team
Phone: +1 (888) 356-6818
Email: sales@droneroboticstec.comFor enterprise, commercial, bulk, or dealer inquiries, we're happy to help you find the right solution.
Used to mount your loads to the top of Matrice 300 RTK, the top gimbal assembly has a waterproof grade of IP44 (with waterproof loads as defined in IEC 60529 only).
For the safety of the drone, it is recommended to turn off the drone and remove the intelligent flight battery before replacement.
Top gimbal assembly × 1
Backup absorber ball × 4
Matrice 350 RTK
Matrice 300 RTK