
2-year Basic upgrade to Plus
1. Service Plan Updates
The DJI Care Enterprise Basic Plan (hereinafter "Basic Plan") has been temporarily discontinued for new code orders. We recommend upgrading to the DJI Care Enterprise Plus Plan ("Plus Plan"), which offers expanded protection compared to the Basic plan.
2. Eligibility Requirements
A. Code Criteria
Unused/unbound Basic Plan activation code
B. Device Criteria (the same criteria as before, meet ONE condition below)
- New device OR activated ≤15 days
- Within 72 hours of the window reopening. The care window can be reopened by completing a video
verification or receiving inspection from an authorized DJI repair center.
- Renewal: Device under active coverage OR expired ≤15 days