Maintenance Program Premium Service（Mavic 3E）NA
CP.QT.00007193.01
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Maintenance Program Premium Service（Mavic 3E）NA
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Product Details
Description
DJI Maintenance Program
Enjoy Safe, Reliable Flight
DJI Enterprise provides lifetime maintenance program to your aircraft, so you can fly safer as the aircraft is kept at top performance all the time.
Keep Aircraft at Top Performance
Aircraft Maintenance Program
Designed for DJI Enterprise Aircraft
| Basic Service | Standard Service | Premium Service |
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Through detailed inspection, deep cleaning, firmware updates and calibration, the impact of the operating environment on the aircraft as well as unnecessary losses will be reduced. |
Apart from the detailed inspection, deep cleaning, firmware updates and calibration, the easily worn parts replacement service is added in the Standard Service, which together helps your aircraft stay at top performance. |
In addition to the Standard Service, the Premium Service includes the core components replacement service, enabling the aircraft to fly with a more stable and robust propulsion system. |
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Why should you choose DJI Maintenance Program?
Official Maintenance Reports
DJI provides detailed official maintenance reports in all types of maintenance services, making your future operations more reliable.DJI provides detailed official maintenance reports in all types of maintenance services, making your future operations more reliable.
Professional Quality Assurance
With years of expert aircraft maintenance experience, DJI official accessories, as well as professional maintenance tools and software, we can offer professional maintenance services to your aircraft.
Customized Plan
Apart from the maintenance plans that cover the full life cycle of your aircraft, we can also provide customized maintenance plans to meet your daily maintenance needs.
Online Service Platform
You can make maintenance requests or check service information online quickly
FAQs
Please read our FAQs page to find out more.
What is DJI Maintenance Program?
DJI Maintenance Program is an aircraft service plan launched by DJI. The service includes basic inspection, update and calibration, deep clean, easily worn parts replacement, core components replacement, and maintenance reports.
If parts that are not covered by DJI Maintenance Program are damaged, then users need to pay to have these parts repaired.
Currently, what areas and product models are supported by DJI Maintenance Program?
Currently supported countries and regions: Currently supported countries and regions: Mainland China, North America (US and Canada), EU, UK, Australia, and Japan.
Currently supported product models: Matrice 200 V2 Serie, Mavic 2 Enterprise Serie, Phantom 4 RTK, P4 Multispectral, Matrice 300 RTK, Matrice 350 RTK, Matrice 30 Serie, Mavic 3 Enterprise Serie, Matrice 3D Serie, DJI Matrice 4 Serie, DJI Matrice 4D Serie, DJI Matrice 400, DJI Mavic 3T Advanced.
* The supported areas for some models are different.
Under which conditions can users use DJI Maintenance Program?
Users can use DJI Maintenance Program as long as:
(1) The products have not been modified or disassembled without previous authorization.
(2) The products are not water damaged.
One maintenance code can be redeemed for the maintenance service how many times?
One maintenance code can be used for the maintenance service one time.
How long is the maintenance code valid for?
The period of validity for the DJI Maintenance Program activation code is 24 months from the date of sale by DJI in North America (the United States and Canada), the European Union, the United Kingdom, Australia, and Japan.
How can I use DJI Maintenance Program?
1) When your DJI aircraft needs maintenance service, you can go to the DJI Online Repair Request page to apply for the maintenance service.
2) After applying for the maintenance service, mail your DJI aircraft to the designated repair center.
3) DJI will provide the corresponding service based on the maintenance plan you chose. If malfunctions not covered by the maintenance service are found during damage assessment, then DJI will send you a quotation for repairing these damaged parts. You can then choose whether to repair these parts or not.
How are the shipping fees and taxes charged for the DJI Maintenance Program?
The two-way shipping fees are covered by DJI if using the DJI Maintenance Program in the corresponding supported region.
If you are in an area which is not supported by the DJI Maintenance Program you purchased, shipping fees and taxes incurred due to cross-region use will be covered by yourself.
If you are in an area which is not supported by the DJI Maintenance Program you purchased but you still want to use the service, you can obtain permission from DJI first, and then shipping fees as well as taxes incurred due to cross-region use will be covered by yourself. If the above conditions are not met, DJI has the right to reject providing the service.
How to check the serial number of my drone or payload?
Please refer to How to find serial number for more information.covered by yourself. If the above conditions are not met, DJI has the right to reject providing the service.